Overheating & Shutdown Service
For consoles that run hot, shut off during gameplay, or throw thermal warnings. Includes cleaning of airflow paths and inspection of components involved in cooling.
Common symptoms
- Console shuts off during play
- Thermal warnings or error messages
- Very hot exhaust air
- Loud fan under normal load
What the service may include
- Full internal cleaning
- Cooling system inspection
- Post-service thermal check
Service process
- 1Intake and symptom review
- 2Internal cleaning and inspection
- 3Component checks related to cooling
- 4Function and thermal check after service
Price
Quoted after a $25 diagnostic
Estimated turnaround
Confirmed at intake
FAQ
What consoles do you service?
Level Up Console Care services PlayStation, Xbox, and Nintendo Switch systems, including current and recent-generation models. If you're not sure whether your console is supported, please contact us before booking.
How do I book an appointment?
Appointments are booked through our secure Square booking system. Use the Book a Service button anywhere on this site to view available times and reserve your appointment.
Do you offer free diagnostics?
Please contact Level Up Console Care for current diagnostic details. Diagnostic offerings can change and are confirmed at the time of booking.
How much does console repair cost?
Our most-requested services have flat pricing: HDMI port repair is $55, a deep console cleaning is $60, and a diagnostic is $25. Anything outside those is quoted after the diagnostic, and no work starts until you approve it.
Does the $25 diagnostic go toward the repair?
The $25 diagnostic covers the inspection and a written summary of what we found and what your options are. Ask when you book — whether it applies toward a repair is confirmed at the time of intake.