Overheating & Shutdown Service
For consoles that run hot, shut off during gameplay, or throw thermal warnings. Includes cleaning of airflow paths and inspection of components involved in cooling.
What you may notice
- Console shuts off during play
- Thermal warnings or error messages
- Very hot exhaust air
- Loud fan under normal load
What we'll check
- Full internal cleaning
- Cooling system inspection
- Post-service thermal check
What may be required
Depending on what the inspection shows, the work may involve internal cleaning, cooling or thermal service, a replacement part, or component-level repair. You don't need to decide which — we'll explain the recommended repair and get your approval before doing anything further.
How pricing works
Pricing varies by issue and repair required. After inspection, we'll explain the recommended service and any applicable cost before proceeding with additional repairs.
Payment is handled securely through Square at the time of service.
What happens next
- 1Intake and symptom review
- 2Internal cleaning and inspection
- 3Component checks related to cooling
- 4Function and thermal check after service
Turnaround is confirmed at intake.
Mobile service
Local mobile service is included for customers within our primary service area. Additional travel fees may apply for locations outside our standard service area.
$75 minimum service total for mobile appointments.
FAQ
What consoles do you service?
Level Up Console Care services PlayStation, Xbox, and Nintendo Switch systems, including current and recent-generation models. If you're not sure whether your console is supported, please contact us before booking.
How do I book an appointment?
Appointments are booked through our secure Square booking system. Use the Book a Service button anywhere on this site to view available times and reserve your appointment.
How long will my console service take?
Turnaround depends on the console, the service, and current appointment volume. An estimated timeframe is discussed at the time of intake.
Do you guarantee repairs?
Because every console and issue is different, repair outcomes cannot be guaranteed. Any post-service policies are shared with you at the time of intake.
Where are you located?
Level Up Console Care is based in Sanford, Florida and serves Central Florida on an appointment basis. A physical residential address is not listed publicly — appointment location details are shared with booked customers.
Ready to get started?
Booking & Cancellation Policy
- A $25 booking deposit is required to reserve your mobile service appointment. The deposit will be applied toward the final service cost.
- Cancellations made within 24 hours of the scheduled appointment may result in the deposit being non-refundable.