Process

Getting Your Console Serviced Is Simple

A straightforward, appointment-based process focused on careful console handling and clear communication.

01

Tell us what's wrong

Choose your console and describe the problem — either through the diagnostic guide on the home page or the contact form.

02

Book your service

Schedule an appointment through our secure Square booking system at a time that works for you.

03

Console inspection & service

Your console is carefully inspected. The recommended service is discussed with you before any work is performed.

04

Get back to gaming

Receive updates and arrange the return or pickup of your serviced console according to the current service process.